Regency Perris 10 Theatres

Establishment and movie theater - Regency Perris 10 Theatres at 1688 North Perris Boulevard, Perris, CA 92571, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's Perris   Movie theater's Perris  

Contacts

Address:
1688 North Perris Boulevard, Perris, CA 92571
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Website:
regencymovies.com

Phone number:
+1 951-940-9500

Categories:
Establishment   Movie theater  

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Reviews about Regency Perris 10 Theatres

  • Fiona Casillas
    May, 10 2018
    ★ ★ ★ ★ ☆
    this place is fine. i have been going here for ten years and sure it needs remodeling but besides that, the popcorn is good, the staff is nice, the place is usually clean, and almost everyone saying things about this place are over exaggerating.
  • Jose Quintana
    Jan, 23 2018
    ★ ☆ ☆ ☆ ☆
    Terrible experience tonight. I've been coming to this theater since I was a child and it's always been a pleasant time. However today was different. I bought tickets for my family and I to watch Black Panther. But I forgot to use my reward card before the purchase so I could get my one free ticket that I've earned by accumulating points. Well I tried explaining this to the assistant manager. I wanted to refund the tickets so I could start the transaction over again to use my rewards card. It's the only way I could use my rewards card since they dont allow you to use it after the transaction is complete. I mean it seemed like a reasonable request to me but this manager, Jordan, got irritated with me and refused to help me. So I got back in line to speak to a different employee since Jordan was clearly having a bad day. I bought new tickets and redeemed my one free ticket. Then I tried to return the old ones and Jordan came over and told the girl not to give me my money back. I asked him what the big deal was, calmly. And the man exploded. He was so red in the face and angry. He said I was trying to go around him when he had already told me no. I am not exaggerating when I say it looked like the man was ready to get physical. He acted as though I personally insulted him. He acted like the refund was going to come out of his paycheck or something. All I told him in response was not to speak to me like that and to get me his boss. The man stormed off and slammed the door behind him. I had to wait another 10min, making me late for my movie, before his boss finally came over. Her name is Crystal. Crystal was very professional and gave me my refund. I gotta say in all my years, never have I been spoken to the way Jordan spoke to me. Out of all the businesses and restaurants I've visited, this one takes 1st place for worst customer service ever thanks to Jordan. The man clearly has anger issues and zero patience for customers. He looked at me like I was trying to scam him out of money. He treated me less than human. I can only assume he thought I was trash. That's the only explanation I can come to when I think back to his behavior tonight. Well Jordan if you're reading this, I wasnt trying to take advantage of the system. I'm a hardworking, family man who was just trying to redeem a reward that YOU people gave me. I wanted to show my son a good time at this theater that I've been coming to since I was his age. And you sir, need to find another job since customer service seems to be too difficult for you. I promise that my family and I will not be returning to this Regency or any other until I am contacted by someone in corporate and you, personally, have apologized to me. But judging by your character and the service that you provided today, I wont be holding my breathe. Clearly Regency shares your low standard for customer service if they made you a manager. They chose you to represent them so they must not care very much. It's fine, I have a large family living here in Perris and like I said we've been coming to this theater for over 25 years. But it's ok, we'll just take our business elsewhere!
  • Wet Wasabi
    Nov, 25 2017
    ★ ☆ ☆ ☆ ☆
    Upside list is shorter: the ticket prices are cheap and there's a lot of leg room. As for downsides, the quality of the movie showing is low as in relation to audio and the over all quality of the movie. It's not big, it's pretty blurry, and the picture of the film is NOT centered. How are you gonna watch a movie that isn't perfect centered on screen? As for cleanliness, the bathrooms can be compared to a ghetto men's restroom in a high school. I feel musty the moment I walk into the screening and the setup is overall cheesy. If you're a person who doesn't complain about cheap theatres, then be my guest and come. But this place isn't date or birthday worthy.
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Regency Perris 10 Theatres in Perris

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